Contact Us
Contact Us
We’re here to help. Whether you have a question about a product, need help with your order, or just want to say hello — reach out and we’ll get back to you as soon as possible.
Customer Support
📧 Email: CS@tangooos.com
We aim to respond to all emails within 24 hours on business days (Sunday – Thursday).
Order Enquiries
Have a question about an existing order? Please include your order number and full name in your message so we can assist you quickly.
Before You Contact Us
You may find your answer faster in one of our help pages:
- Shipping & Delivery — Delivery timeframes and shipping fees
- Returns & Exchanges — Our 14-day return policy
- Warranty Policy — What is covered and how to claim
Business Hours
| Day | Hours |
|---|---|
| Sunday – Thursday | 9:00 AM – 6:00 PM (Cairo Time) |
| Friday – Saturday | Closed |
We are a fully online store. All support is handled via email.